What is the primary role of an insurance agent?

The primary role of an insurance agent is to sell and service insurance policies. This involves helping clients understand their insurance needs, recommending suitable coverage options, and facilitating the purchase of policies. Additionally, agents provide ongoing support to their clients, which can include answering questions about policies, making changes to existing coverage, and ensuring that clients are aware of any updates or changes in products that may benefit them.

While other functions related to insurance exist, such as underwriting, regulation, and claims assistance, these are typically performed by other professionals within the insurance industry. Underwriters evaluate the risk and decide on policy terms, regulators oversee compliance with insurance laws, and claims adjusters manage the claims process. Therefore, the insurance agent’s focus on sales and service directly aligns with their primary responsibilities, ensuring clients are properly covered and serviced throughout their insurance journey.