What action must an insurer take if they intend to suspend a producer's license?

For an insurer to suspend a producer's license, it is essential that the producer is notified in writing. This gives the producer formal notice of the action being taken against them and provides clarity regarding the reasons for the suspension. Written notification is a crucial step in ensuring that the producer has the opportunity to understand the situation and respond accordingly, whether that is by addressing the issues that led to the suspension or by preparing for any formal hearings or investigations that may follow.

The other options, while related to aspects of handling disciplinary actions, do not inherently encompass the essential requirement of prior notification to the producer. Reporting to the Insurance Bureau, conducting investigations, or filing complaints could be relevant steps after the suspension is enacted, but the action of notifying the producer in writing is a foundational requirement that aligns with fair practice and regulatory compliance regarding licensing actions.